POLICY
Shipping Policy
Everything you need to know about processing, shipping, and delivery.Last Updated: July 2026
At Cash & Cub, every order is packed with care from our little corner of Kentucky. We know how exciting it is to wait for a special package, and we work hard to get your order on its way as quickly as possible.
Processing Time
Orders are typically processed within 2-5 business days.
During collection launches, holidays, or promotions, processing times may be slightly longer. If there is ever a significant delay, we'll let you know as soon as possible.
Business days are Monday through Friday and do not include weekends or holidays.
Shipping
Once your order ships, you'll receive a confirmation email with tracking information.
Shipping times vary based on your location and the shipping method selected at checkout. Most U.S. orders arrive within 3-7 business days after shipment.
Please note that shipping estimates are provided by the carrier and cannot be guaranteed.
Tracking Your Order
Once your package has been shipped, you'll receive a tracking number by email.
Please allow up to 24 hours for tracking information to begin updating.
Incorrect Shipping Addresses
Please double-check your shipping address before placing your order.
Cash & Cub is not responsible for packages shipped to an incorrect address provided at checkout.
If you notice an error immediately after placing your order, contact us as soon as possible. We'll do our best to update it before your order ships, but we cannot guarantee changes once processing has begun.
Lost, Stolen, or Delayed Packages
Once a package has been handed to the shipping carrier, it becomes their responsibility.
Cash & Cub is not responsible for packages that are:
- Lost
- Stolen
- Delayed
- Marked as delivered but not received
If you experience a delivery issue, we recommend contacting the shipping carrier first. We'll gladly help provide any information needed to assist with a claim whenever possible.
International Shipping
At this time, Cash & Cub ships within the United States only.
We hope to offer international shipping in the future.
Questions?
If you have any questions about your order or shipping, we'd love to help.
Contact us through our Contact page or email us at hello@cashandcub.com.